Privacy Policy

1. Data Controller

Pearl Hen Rush Rock
79 Anson Road #20-01, Singapore, 079906
Email: [email protected]
Tel: +65 6221 4870

2. Legal Framework

The processing of personal data is carried out in accordance with applicable data protection legislation.

3. Data We Collect

• Full name
• Email address
• Phone number
• Physical address
• Service history and preferences

4. Purpose of Processing

• Appointment booking and service delivery
• Customer communication and support
• Sending appointment reminders
• Improving our services
• Compliance with legal obligations

5. Cookie Policy

Type	Name	Purpose	Duration
Essential	ck_consent	Stores cookie consent preference	1 year
Functional	session_id	Maintains your session	Session
Analytics	_ga	Google Analytics usage tracking	2 years

6. Data Sharing

We do not sell your data to third parties. We only share data with technical service providers under confidentiality agreements and with authorities when required by law.

7. Retention Period

We retain data for as long as necessary to provide our services and to comply with our legal obligations.

8. Your Rights

• Access: Know what data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data where applicable

9. Children's Privacy

We do not knowingly collect data from children under 16 without parental consent.

10. Security

We implement technical and organizational measures to protect your data including SSL encryption, restricted access and regular backups.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated by email or via a notice on the site.

12. Contact for Privacy Matters

For privacy inquiries, contact us at the email or address listed in Section 1. We aim to respond to all inquiries within 30 days.

13. Data Protection Officer

We have appointed a Data Protection Officer who is responsible for how reader and advertiser data is handled on this site. Requests about your data reach that officer directly through the contact page, and we answer within thirty days.

14. Consent and withdrawal

We collect your details only when you send them to us — a newsletter sign-up, an advertising enquiry, a tip to the newsroom. You can withdraw consent at any time by writing to us, and we will stop using the data for that purpose within ten working days.

15. Complaints to the PDPC

If you are not satisfied with our answer, you may bring the matter to the Personal Data Protection Commission. We would ask you to come to us first, because most questions turn out to be about a mailing list we can remove you from in a minute.